There are many small and big companies that outsource their low end as well as high end services to
off-shore destinations like India, China, Philippines, Russia etc.
A few companies that outsource are IBM, Microsoft, Oracle, Cisco, Prudential, Hewlett Packard, ATT Wireless, TransUnion, First Consulting Group (FCG), Dell Computer Support, Bell South, EDS, GE Capital, GE, IBM, Schlumberger, Qwest and Rand McNally.
Most of the above mentioned companies are fortune 500 and fortune 1000 companies in US and UK. Though the outsourcing scenario looks green there has been lots of criticism against outscoring in recent years by the workers in developed countries. A situation considered as temporary by many economists.
The offshore outsourcing workforce academic papers show that many companies outsource services to countries like India as compared to any other outsourcing destination. Outsourcing to India call center services are on the rise with major players entering the arena. Outsourcing services India is on the rise because of major advantages like better infrastructure, advanced technology and a cheaper and talented workforce. These facilities add to the benefits of outsourcing offshore to India making India a top outsourcing destination. In addition to call center outsoaring software outsourcing and transcription outsourcing services are also on the rise.
wsj call center outsourcing
Call center outsourcing is on the rise and WSJ call center outsourcing is the latest story to hit the news. Many big companies that include fortune 500 and fortune 1000 ones are actively shifting their call center and back office operations overseas. The major reason why these companies are doing so with confidence lies in the fact that offshore destinations like India have quality infrastructure, stable government and plenty of available resources in the form of IT companies. The likes of bank of new york outsourcing and other banks and financial institutions have also started outsourcing their financial as well as other back offer operations overseas.